“The keynote by Dr. Kevin J. Fleming was rich in its contribution to the overall success of the conference and significantly added to our knowledge. Not isolated from the psychological aspect, organizational transformation encounters compelling needs and implications regarding the perception and conviction of people towards change. This fact was emphasized through the presentation, taking into consideration that the core of transformation is the human element, and people, in order to change ,need to have a good and positive perception of things. The presentation was beneficial in tackling how people have different perceptions about the same thing or phenomenon, which means that the there is variance between the real image and the “in-mind” image which is formed based upon our own way of thinking that determines how we see things. This is very important because, as the presentation stated, there is no organizational transformation without personal transformation. Part of our role in public sector development is personal transformation; this linkage was highlighted and was highly value-adding to our team in emphasizing that organizational transformation needs shift in our way and level of thinking.We would like as Ministry of Public Sector Development to extend our thanks and appreciation to Dr. Fleming’s courtesy for his participation and his valuable contribution to the conference, in addition to the distinctive and interesting management of the presentation.”